Shipping policy

Local Pickup and Delivery (Calgary, AB Only)

All items are eligible with free local delivery or free local pickup within Calgary. If you have chosen either of these shipping options, we (Creations by Alfie) will reach out to you via email within the next 1-3 days.
For privacy reasons, the local pickup location will only be shared with the customer when the order is ready to be picked up.
Local delivery will be planned and organized via email with the email you provided during checkout.

Domestic Shipping Policy

Shipping within Canada (domestic shipping) is fulfilled through Canada Post. If the items purchased can fit into letter mail, that will be the default shipping method. If your item is too large for letter mail and must be shipped by parcel, your shipping number will be updated when the item is sent and you can track your item.

Shipment processing times

All orders are processed within 1-4 days after you have ordered.

Delivery estimates

Canada

 Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time may vary. 

Delivery delays can occur.

Shipment confirmation and order tracking

Once your order is complete and ready to be shipped, you will receive a tracking number for your order in an email (if eligible).

Customs, duties, and taxes

Creations by Alfie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Creations by Alfie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.